As a second-responder peer support team at HOPE, PACT works with Members in the community to help stabilize them following a crisis episode. PACT seeks to bridge gaps and facilitate effective transitions; working with all involved community agencies on the Member’s behalf for a period of up to 45 days, post-referral. PACT’s goal at the end of 45 days is that the Member is successfully linked with available support and has obtained additional fundamental coping skills to strengthen their recovery.
Team-based support and services include:
- Service planning upon crisis assessment/discharge
- Accessing community support for basic needs (food, shelter, utilities, etc.)
- Enrollment in or contact with a Health Home of Member’s Choice
- Identification of member’s assigned PCP and coordinating care as needed
- Education aimed at building Member self-sufficiency
- Development of a Safety/Crisis Plan
Who is eligible for PACT Services?
- Title 19 community members in Pima County
- Cenpatico Health Home enrolled & non-enrolled members
- Referred through Level I Facility, ie Crisis Response Center (CRC), Crisis Mobile Team (CMT)
How to make a PACT referral:
- Discuss PACT with the Member and obtain their consent for a referral
- Obtain a signed ROI
- Send via secure email to peercrisisteam@hopearizona.org
- PACT reaches Member within 24 hours of referral and begins providing services
- A warm handoff may occur as available on a case basis (examples: on-site location after a crisis evaluation, at an agreed upon location for homeless members)
Contact PACT:
- peercrisisteam@hopearizona.org
520.990.4537