Services

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Contact HOPE 520.770.1197
HOPE Warm Line 520.770.9909
HOPE Warm Line 844.733.9912
Community Crisis Line 866.495.6735

 


In response to the COVID-19 Pandemic, HOPE continues to offer services, taking precautions to ensure the health and safety of our community:

  • Offering services using telehealth and telephonic options. 
  • Reduced hours of operation at all sites to Monday-Friday 8:30am-1:30pm


We continue to Enroll New Members
. If you are not currently a Member of HOPE and wish to enroll in our services, call 520-770-1197 and select Option 4. You will be transferred to our Benefits Enrollment Navigator who can assist you in determining eligibility. For individuals who wish to use Self Pay, please click on the button below. Thank you.


Here are additional precautions HOPE is taking to limit the spread of COVID-19:

  • Community Outreach: Staff working with members in the community will no longer enter the member’s home, and will provide services outside (through a window or on the porch), with a distance of at least 6 feet, this includes all services provided outside with members.  Members are not allowed to be within 6 feet of one another, nor are staff.

  • Navigator & Peer Support Appointments: These will be conducted telephonically or using telehealth (Google Meet) when possible. Please make sure we have your current phone number and email address.  If you are healthy and prefer to come to the site, call to schedule an appointment to ensure we can see you.

  • Therapy Appointments: These will only be conducted telephonically or using telehealth (Google Meet). Please make sure your therapist has your current phone number and email address.

  • Groups: Starting March 25, 2020, groups will only be conducted telephonically or using telehealth. CLICK HERE for the group schedule for your location to see which groups are being offered and how to connect to them.  Please make sure we have your current email address. This DOCUMENT provides instructions on how to access telehealth groups.

  • Intakes: These will be conducted telephonically or using telehealth (Google Meet) when possible. Please make sure we have your current phone number and email address.  If you are healthy and prefer to come to the site, call to schedule an appointment to ensure we can see you.


ATTENTION MEMBERS VISITING SITES

In person services will be limited only to those members who do not have access to the technology necessary to do telephone or teleconferencing services. Members may be asked to leave site if they have been exposed to- or have symptoms of COVID-19.


CALL US

If you have any questions regarding your upcoming appointments, services, or if you need something, please don’t hesitate to call your SITE.  If you need additional support, the Warm Line is taking calls 7 Days a Week from 8AM-10PM at 520.770.9909 for those in Pima County; all other locations call 844.733.9912.

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HOPE serves the communities of Southern Arizona in Cochise, Graham, Pima, Pinal, Santa Cruz, and Yuma counties. We offer peer-driven outpatient services to those who are living with mental illness or a substance use disorder. From intake forward, our peer-driven culture provides a unique model of care that is characterized by trust, acceptance and the use of empathy. Individuals will find recovery support through group and individual counseling, the navigation of community resources, and through coordination of care to support their individual recovery goals. 

By helping others, we help ourselves pursue enrichment. For HOPE site locations and contact information click HERE.

 
 

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In our mission to deliver recovery-based community services, we work toward providing improved access to care for populations at-risk. We understand the need to talk and to be listened to.  We understand that what occurs in the first few hours following a mental health crisis is crucial to the welfare of the individual in crisis. We understand the criminal justice system and the consequences of release from incarceration without support. We understand that the absence of support may create a gap in health care. We are here to narrow that gap.

HOPE works in collaboration with law enforcement, managed care providers, community organizations and family members to support individuals as they transition from crisis or the criminal justice system into the community.  Our peer support and outreach teams are comprised of individuals who have lived experience of the criminal justice and behavioral health systems. As Peer Support Specialists, they are trained to assist individuals in finding the resources necessary to navigate a successful path to recovery. 

We’re in it Together.

For HOPE site locations and contact information click HERE.